Return Policy

We strive to continue to provide our customers with the latest trends and fashions at affordable prices.
We only sell brand new first quality items, we do not carry defective, damaged, or returned merchandise.In order to keep doing this, we are unable to offer refunds.

*All shipping & handling is nonrefundable.

We will gladly accept merchandise for store credit within 3 days of receiving your order. In the case of returned packages with delivery failure, i.e., multiple delivery attempts, insufficient address information, or refusal, we are not responsible for the shipping and return shipping if applicable, store credit will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages.

All returns require a valid return authorization number, kindly email us at angelthena@yahoo.com with your invoice number and the product information and we will go ahead and issue a return authorization number (RMA). Return instructions will be emailed back to you within 24 hours. The RMA is only valid for 7 days. If we receive your return after the 7 days it will not be accepted.

Customers are responsible for shipping cost of all returns. Items must be unused with seals intact. Returns must be unworn, unaltered, and unwashed with all tags attached. We reserve the right to refuse any return that does not meet our requirements including any signs of wear, odor, or tamperment. Please remember that this return policy applies to online purchases only made through www.teamwardrobe.com. Shipping is non-refundable. Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee. We recommend you to ship your package with insurance using a trackable shipping method.

l. Once your return is received please allow up to 3 business days for your store credit to be issued. ONLY store credit is issued NO refunds.

Damaged/ Defective Or Wrong Items

Should you receive damaged, defective, or the wrong item(s), please contact us for a return label and return the merchandise within 7 days from the shipped date to our Online Returns address. Our prepaid return labels that are emailed to you are only valid for 48 hours so kindly print labels out immediately you receive the email.

Once we receive your return, our Online Returns Department will inspect your merchandise. We will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is out of stock, we will issue store credit in the amount of the defective item.

Please email angelthena@yahoo.com if you have any other questions or concerns and we will get back with you within 24 hours.

Shipping
 All orders ship within 2-3 business days via UPS provided the items are in stock and there are no problems with the payment verification. Angel Then A does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the Next Monday even air shipment, so Ground shipment will be more economical.

In order to process your order smoothly, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.

Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we can not make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help resolve the dispute at our best ability, yet we will not be held responsible or liable. Angel Then A  requires an adult signature on any package over $75.00 in value. A shipping confirmation will be emailed with tracking information once the order has been shipped. 

Please note: We will not be able to cancel or modify your order after the order has been processed (normally 12noon CST every day). International Order Policy We do not accept return on International orders. 

We DO NOT accept any customer's own shipping method (Federal Express, USPS or any other company) for any order. ***All U.S Express/Overnight orders must be placed by/before 12noon CST on the day before your package delivery is required.*** For more info contact customer service at angelthena@yahoo.com.

Billing Terms & Conditions
We verify all billing information provided by our customers. Please enter your billing information correctly; otherwise, your order will be delayed for 48 to 72 hours. We reserve the right to cancel any order that is unable to be verified or processed